Support / frequently asked questions
Straight answers for your next move.
Compare package capacity, understand what is included, check warranty and repair steps, and get the details you need before you start a conversation.
What package sizes are available?
Juggernaut offers featured 11-, 17-, 52- and 104-tagger packages. Quantities from 27 to 51 taggers remain available at the 27–51 tier price via a custom quote. Customers may add extra taggers to a featured package at that package's discounted per-tagger price. If the total quantity reaches the next pricing tier, the entire tagger order receives the lower price.
What is included in a package?
Each standard package includes the listed taggers and the same priced prop bundle: two ReSpawn Box Plus units, one Capture the Flag Box Set, one Domination Box, one Gamebox 2.0, and one Zeroing Kit. The Ammo Prop and ECAPS Command and Programming System are custom-priced. Head sensors are available separately and are not included in the standard package.
How much do the packages cost?
Each package displays a confirmed equipment subtotal for its tagger tier and priced prop bundle. The Ammo Prop and ECAPS Command and Programming System are custom-priced. Shipping and insurance are calculated during the final quote process. Taxes calculated at final invoice. Financing and payment arrangements are confirmed in the complete quote.
How does the tagger price tier work?
The Juggernaut Razorback is offered at tier pricing: 1–10 taggers, 11–16, 17–26, 27–51, 52–103, and 104 or more. The tier applies to the final combined tagger quantity in the quote, and adding or removing a tagger recalculates every tagger price.
Is financing available?
Financing is available by inquiry. Apply through the inquiry form and include financing as your interest.
What is the warranty?
Razorback shell: 10-year limited warranty. Internal tagger components: 5-year limited warranty. Titan battery: 1-year manufacturer warranty. Reflex sight and charger: 30-day limited warranty. Separately purchased head sensor: 1-year limited warranty.
What are the warranty exclusions?
Warranty coverage is subject to proper use, routine maintenance, the original purchaser's warranty terms, and all applicable exclusions. Damage caused by abuse, unauthorized modifications, accidents, improper charging, water exposure, misuse, neglect, or normal wear is not covered unless expressly stated in the complete warranty.
Do players need to wear vests?
No vests are required. The Juggernaut Razorback is designed for no-vest play.
What is The Juggernaut Razorback?
The Juggernaut Razorback weighs 2.5 pounds, requires no vest, and is designed for indoor and outdoor play. Daytime range is up to 650 feet and nighttime range up to 850 feet.
How long does the battery last?
The Juggernaut Razorback includes a rechargeable Titan battery. Charging supplies and replaceable batteries are available separately.
Can I run the equipment indoors and outdoors?
Yes. The Juggernaut Razorback is designed for indoor arenas and outdoor battlefields, with ranges up to 650 feet in daylight and up to 850 feet at night.
How many players can one system support?
Packages range from 11 taggers to 104 taggers, and extra taggers can be added at the applicable discounted tier price. Juggernaut also supports fixed-facility missions for 10 to 150 players.
What game modes and props are available?
Operators build missions around Juggernaut props including ReSpawn Box Plus stations, Capture the Flag sets, Domination Boxes, Gamebox 2.0, Ammo stations, and Zeroing Kits, with scoring and control through the ECAPS Command and Programming System.
Which operating models can Juggernaut support?
Juggernaut supports mobile operations, fixed facilities, and deliver-and-drop models.
How does operator training work?
Operator training and guidance can be discussed with the Juggernaut team for the setup you are planning. Any recommended sessions or support are confirmed in the quote.
What about shipping and insurance?
Shipping and insurance are calculated during the final quote process. Worldwide sales and support are available.
Can you help with replacement parts?
Yes. Juggernaut’s catalogue includes accessories, repair kits, tagger parts and hardware, batteries and chargers, boards and electronics, radio and cables, and shell sensors and lenses for compatible systems.
Can Juggernaut help with repairs?
Contact the Repairs Department at (754) 732-0252 before shipping equipment. Do not ship equipment until you receive repair authorization and packing instructions.
Are head sensors included?
Head sensors are available separately and are not included in the standard package.
Who supports Juggernaut operators?
Juggernaut supports mobile and indoor laser tag operators with equipment guidance, repairs, training, and worldwide support. Juggernaut Laser Tag Equipment is the official home of the Elite Laser Tag equipment platform. Some current inventory, replacement components and product photography may display legacy Elite Laser Tag Equipment branding. All products are sold, supported and warrantied by Juggernaut Laser Tag Equipment.
How do I get in touch?
Email info@juggernautlasertagequipment.com. Call Sales at (941) 888-3363, Customer Service (Scott) at (689) 289-1119, Technical Support (Josh W) at (910) 850-8017, or Repairs (Jacob) at (754) 732-0252.
Contact the Repairs Department at (754) 732-0252 before shipping equipment. Do not ship equipment until you receive repair authorization and packing instructions.
Juggernaut Laser Tag Equipment3676 Slayton Ave.North Port, FL 34286Still deciding?
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